|
Beginning |
Developing |
Exemplary |
Data Source |
Usage of the Internet Portal |
Very minimal usage, stemming primarily from the pre-existing Médiathèque site visitors. |
Beginning of individual views, stemming from marketing campaigns. Approx. 20 views/day.
|
100-200 views per day. Repeat users. |
Website statistics |
Usage of buried Médiathèque online resources |
No change from current usage patterns. |
Increase in usage of 'buried ' resources by 30%. |
Increase in usage o f buried resources to reach an equal usage pattern as other non-buried online Médiathèque resources. |
Website statistics - usage of particular resources on the Haras-Nationaux site. |
Usage of exterior online resources included in the portal |
Minimal users leaving the Haras-Nationaux site. |
Increase in use of exterior resources by 20%, primarily exploratory. |
Almost equal use of in-house and exterior resources. |
Website statistics - Links to exterior sites and retrieval from exterior sources. |
New user satisfaction |
Minimal users -- limited satisfaction as lack of knowledge. |
Increase in new users -- growing familiarity and satisfaction with portal. |
Strong familiarity and comfortability with the portal. |
User feedback surveys and Focus Group Interviews |
Pre-existing user satisfaction |
Difficulty to adapt to new manner of interacting with resources |
Beginning familiarity and comfortability with new portal |
Switch-over to solely using portal |
User feedback surveys and Focus Group Interviews |
Increase in breadth of collection |
Lack of awareness of breadth. |
Perception of breadth, but not in detail. |
Strong understanding of all types of information available through the portal. |
Focus Group Interviews |