Indicators | Beginning | Developing | Exemplary |
Data Source |
---|---|---|---|---|
Staff Training | Librarians and staff report they are "uncomfortable" or "very uncomfortable" with providing assistance with the e-collection and e-devices | Librarians and staff report they are "neutral" about providing assistance with the e-collection or e-devices |
Librarians and staff report they are "comfortable" or "very comfortable" with providing assistance with the e-collection or e-devices |
Post-training survey |
Staff Recommendations | Librarians and staff report they are "uncomfortable" or "very uncomfortable" with providing data recommendations | Librarians and staff report they are "neutral" with providing database recommendations | Librarians and staff report they are "comfortable" or "very comfortable" with providing database recommendations | Post-training survey and transaction logs |
Patron Awareness | Between 75% and 100% of patrons report being unaware of McEwen's e-collection | Between 74% and 25% of patrons report being unaware of McEwen's e-collection | Between 24% and 0% of patrons report being unaware of McEwen's e-collection | short survey |
Patron Transactions | There is a 0% to 10% increase in ebook transactions | There is an 11% to 25% increase in ebook transactions | There is a 26% to 50% increase in ebook transactions | Usage Data- ALP |
Patron Requests | There is a 0% to 10% increase in e-material requests | There is an 11% to 20% increase in e-material requests | There is 21% to 30% increase in e-material requests | Usage Data-ALP and transaction logs |
Patron Satisfaction | Patrons report they are "dissatisfied" or are "very dissatisfied" with McEwen's services | Patrons report they are "neutral" with McEwen's services | Patrons report they are "satisfied" or "very satisfied" with McEwen's services | FMWR patron survey |