Library Instructional Programs - iSchool Student - Heidi Webb and Margaret Backus
| Indicator / Competency | Developing | Proficient | Accomplished | Data Source |
|---|---|---|---|---|
| Users employable search terms (outcome 1.4) | Search queries are made using natural language—they contain stop words and make no effort to use logic linking keywords. |
Search queries use keywords regularly. User employs “Advanced Search” or uses Boolean logic to link terms in query |
Users use keywords and Boolean logic, and examine best matches in results for controlled vocabulary |
Think-alouds and other observations. Maybe fixed choice tests. |
| Users provide relevance feedback to retrieve appropriate types and formats of information (outcome 1.3) | Users do not modify search query nor apply limits based on search results. | Users evaluate the effectiveness of a search by using results to modify search terms, but do not explore options for limiters. | Users examine search results and modify search terms accordingly, and they demonstrate ability to limit by format, by year, by peer-review, etc. |
Think-alouds and other observations. Maybe fixed choice tests. |
| Users vet Websites (Outcome 1.7) | Users cut and paste from Websites before they appear to examine it. | Users claim to examine a Website for reliability, validity, accuracy, authority, timeliness, cultural context, and/or bias, but make no cross-references. | Users examine and compare information from various Web sources to evaluate reliability, validity, accuracy, authority, timeliness, cultural context, and bias. |
Think-alouds and other observations. Maybe fixed choice tests. |
| Users Obtaining Outside Sources (outcome 1.5) | Less than half the eligible campus community has registered for ILLiad. | Between 50% and 75% of campus has an ILLiad account OR, of the current registrants, more than half are active borrowers. | 75% or more of campus has created an ILLiad account, and half of all registrants make at least one ILL request per academic year. | Internal Records |
| Collaborative Activities (Outcome 3.1) | Instruction involves no group or collaborative activities. | Instruction involves group work but activities do not facilitate collaboration within and/or among groups. | Instruction facilitates collaborative group activities. | Survey (Questions 8, 11), Lesson Plans |
| Evaluation | Only casual observations are used as a basis for decisions. | One or two methods of assessment are used to inform internal decisions. | Three or more methods of assessment are used to inform internal decisions in the library and to communicate to external stakeholders. | Documented Observation |
| Collaborative Outreach (Outcome 2.3) | Librarians teach some classes outside the library when groups request instruction. |
Librarians actively seek out groups on campus to instruct as well as taking instruction requests. |
Librarians actively seek out and collaborate with various groups on campus to design integrated classes well as taking instruction requests. | Internal Instruction Records |
| Variety of Classes | Offers two or fewer non-course integrated classes, with no more in development. | Offers two or fewer non-course integrated classes, but has others in development, aligned with results of outcome assessments. | Offers at least two non-course integrated classes, which are actively assessed for relevance and quality, and other classes are being developed in alignment with results of outcome assessments. | Internal Records |
|
Relevance (indicated by participants' feedback) Outcomes 2.4, 3.2, 3.3 |
Ratings from users' evaluations rank below neutral, on average. | Ratings from users' evaluations hover around neutral, on average. | Ratings from users' evaluations rank consistently in the "good" or "very good" range. | Internal Data – Evaluation Forms |
|
Relevance (indicated by attendance) Outcomes 2.4, 3.2, 3.3 |
Attendance at non-course integrated sessions is inconsistent, with anywhere from zero to five people showing up per session. | Attendance is consistent, though relatively low with an average of five per session. | Non-course related instruction predictably will have no less 8 people show up for a session. | Internal attendance records |
|
Internal Professional Development (Outcome 2.1) |
Librarians seek input from professional organizations via the internet when needed. | Librarians attend 1-2 external conferences / learning opportunities a year and seek input via the internet when needed. | Librarians attend 2 or more external conferences / learning opportunities a year, seek input via the internet when appropriate, and participate in regular internal training sessions. | Internal Records |