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Library Website and Drupal - iSchool Student - Christopher Evjy

Indicator
 
Poor Adequate Successful Data Source
Use of web based library services Service usage decreases steadily after site launch. Service usage remains flat after site launch. Sustained increase in service usage after site launch.
 
Service usage statistics
Accessibility of electronic resources Users are observed to have difficulty accessing  electronic resources on new site. Users are observed to have little difficulty accessing  electronic resources on new site.
 
Users are observed to access  electronic resources quickly and efficiently on new site. Participant Observations
Accessibility of info about the library itself Users report having difficulty accessing information about the library itself on new site. Users report having little difficulty accessing information about the library itself on new site.
 
Users report access to information about the library itself is quick and easy on new site. Survey
Staff referring patrons to website Reference and Circ Staff do not refer patrons to the new site. Reference and Circ Staff sometimes refer patrons to the new site.
 
Reference and Circ Staff constantly refer patrons to the new site. Diary Study
Staff unencumbered by new CMS responsibilities Staff report dissatisfaction with the CMS. Staff report feeling indifferent about the CMS.
 
Staff report feeling empowered by the CMS. Survey