Content Delivery - IST 613 Final Rubric - Lydia Herring-Harrington

Indicator	Performance Level Below Expectations	Performance Level Meets Expectations	Performance Level Above Expectatations
(Indicator 1A) University faculty, students, and staff identify methods for receiving information about CLH collections, events, and services.	University faculty, students, and staff will be able to identify less than two more methods for receiving information about CLH collections, events, and services than previously.	University faculty, students, and staff will be able to identify two more methods for receiving information about CLH collections, events, and services than previously.	University faculty, students, and staff will be able to identify three or more methods for receiving information about CLH collections, events, and services than previously.
(Indicator 1B) University faculty, students, and staff consume content about the CLH’s collections, events, and services.	University faculty, students, and staff will consume content about the CLH’s collections, events, and services less than twice a month.	University faculty, students, and staff will consume content about the CLH’s collections, events, and services twice a month.	University faculty, students, and staff will consume content about the CLH’s collections, events, and services more than twice a month.
(Indicator 2) University faculty use CLH collections in their courses.	University faculty will not use CLH collections in one more of their courses than previously.	University faculty will use CLH collections in one more of their courses than previously.	University faculty will use CLH collections in at least one more of their courses than previously.
(Indicator 3A) University students and staff attend a CLH event.	University students and staff will not attend one more CLH event than previously.	University students and staff will attend one more CLH event than previously.	University students and staff will attend at least one more CLH event than previously.
(Indicator 3B) University students and staff use CLH collections and services.	University students and staff will use CLH collections and services less than twice more a semester than previously.	University students and staff will use CLH collections and services twice more a semester than previously.	University students and staff will use CLH collections and services at least twice more a semester than previously.
(Indicator 4A) University students use CLH collections in their classes without being prompted by their instructor.	University students will not use CLH collections in their classes without being prompted by their instructor.	University students will use CLH collections in their classes without being prompted by their instructor.	University students will use CLH collections in their classes multiple times without being prompted by their instructor.
(Indicator 4B) University faculty attend an event at the CLH unrelated to their courses.	University faculty will not attend an event at the CLH that is unrelated to their courses.	University faculty will attend an event at the CLH that is unrelated to their courses once.	University faculty will attend multiple events at the CLH that are unrelated to their courses.
(Indicator 4C) University staff take the initiative to learn about local history.	University staff will not take the initiative to learn more about local history.	University staff will take the initiative to learn more about one more aspect of local history than previously.	University staff will take the initiative to learn more about multiple aspects of local history.
(Indicator 5A) University community members identify multiple segments of the local community.	University community members will be able to identify one or fewer segments of the local community.	University community members will be able to identify multiple segments of the local community.	University community members will be able to identify all segments of the local community.
(Indicator 5B) University community members interact with members of the local community.	University community members will interact with less than three more members of the local community than previously.	University community members will interact with three more members of the local community than previously.	University community members will interact with more than three more members of the local community than previously.
(Indicator 5C) University community members attend programs at the CLH.	University community members will attend less than two more programs than previously.	University community members will attend at least two more programs than previously.	University community members will attend more than two more programs than previously.