Web Resources for Improved Genealogy Research - IST 613 Draft Rubric - Beth Zani

Indicators	Beginning	Developing	Exemplary	Data Source
Workshop Attendance	# of patrons is equal or less after program launch	# of patrons shows small to steady increases	# of patrons show steady to high increases (50%+)	Observation, Attendance logs
Patron satisfaction with monthly workshops	Less than 10% of participants find the workshops helpful	10-50% of participants find the workshops helpful	50-75% of participants find the workshops helpful	Exit interviews, Follow-up survey
Patron satisfaction with Ancestry.com & other web resource features	Less than 10% of participants find web resources useful for genealogy research	10-49% of participants find web resources useful for genealogy research	50% or more patrons find web resources useful for genealogy research	Follow-up survey, Staff consulation
Wireless Network Satisfaction	Less than 10% of participants rate network reliability at a 7 or above	10-49% of participants rate network reliability at a 7 or above	50% or more patrons rate network reliability at a 7 or above	Usage statistics
Interest in other research projects -beyond genealogy	Less than 10% of participants report interest in extended research	10-25% of participants report interest in extended research	More than 25% of participants report interest in extended research	Follow-up survey; Enrollment logs
New  Members -within calendar year	Less than 10% growth	10-25% growth	25-50% growth	Newsletter Requests; Library membership records