Indicators |
Beginning |
Developing |
Exemplary |
Data Source |
Accessibility of Journals |
Most of the patrons do not find the journals that they need in print or digital format. |
50% of patrons complain about not being able to find the journals that they need in print or digital format. |
Nearly all patrons are able to find the journal articles that they need. |
Usage Statistics and observations by library staff |
Study Space Use |
0-25% of the study space is being used by students during peak library hours. |
25-50% of the study space is used by patrons during peak library hours. |
50-100% of the study space is being used by patrons during peak library hours. |
Observations by library staff |
Comfort |
Patrons report that the furniture is “very uncomfortable.” |
Patrons report the comfort level of the furniture as being, “mediocre.” |
Patrons report that the furniture is “very comfortable.” |
Survey and focus group of study space users |
Noise Levels |
High levels of noise in the group study area disturb other patrons and cause a high number of complaints. |
Occasional complaints are reported about the noise level in the group study area. |
No complaints are reported about noise levels in the group study area. |
Complaints documented by library staff |
Student Success |
Students who study in the space receive poor or failing grades in classes. |
Students who study in the space receive mediocre grades (Cs) in their classes. |
Students who study in the space receive “As” in their classes. |
Survey of study space users |