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Library Service Type - IST 613 Draft Rubric-James DeSantis

  Performance Level Below Expectation Performance Level Meets Expectation Performance Level Above Expectation
Users User attendance is less than the average of comparable groups, user circulations show no incease, users are dissatisfied with group. User attendance issimilar to average of comparable groups, user circulations show some incease, users are satisfied with group. User attendance is more than the average of comparable groups, user circulations show considerable incease, users are very satisfied with group.