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Digital Download Info Sessions - IST 613 Draft Rubric - Elizabeth Hines


Indicators Beginning Developing Exemplary Data Source
Info session attendance  0-3 patrons drop by each session 4-10 patrons drop by each session More than 10 patrons drop by each session Observation; Attendance logs
Patron satisfaction with service Less than 10% of participants find the info sessions helpful 10-50% of participants find the info sessions helpful 50-75% of participants find the info sessions helpful Exit interviews, Follow-up survey
Increased digital download literacy
 
Less than 10% of participants download digital items at home 10-25% of participants download digital items at home 50-75% of participants download digital items at home Follow-up survey, Anecdotal
Digital download usage Less than 10% increase in number of digital items being downloaded each month 10-25% increase in number of digital items being downloaded each month More than 25% increase in number of digital items being downloaded each month Usage statistics
Interest in other educational programming Less than 10% of participants report interest in other library services 10-25% of participants report interest in other library services More than 25% of participants report interest in other library services Follow-up survey; Enrollment logs
New library members Less than 10% of non-users who attend an info session become library members 10-25% of non-users who attend an info session become library members 25-50% of non-users who attend an info session become library members Exit interviews; Library membership records