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Intel Library SharP Tool - IST 613 Draft Rubric - Paul Kandel

  Beginning Developing Exemplary Data Source
Information sharing

0-30% of groups using SharP report improvement in overall information sharing practices.

31-60% of groups using SharP report significant improvement in overall information sharing practices.

61+% of groups using SharP report significant improvement in overall information sharing practices.

Corporate Organizational Health Survey
Interviews with executives managing user groups
 

Workflow integration

User groups do not fully understand SharP benefits and do not develop work processes around it.

User groups understand SharP but do not develop processes around it.

User groups understand SharP and develop work processes built around it.

Interviews
Focus groups
Shared planning documents

Time savings

Using SharP requires a larger time investment than other tools, and does not save employees time finding information.

SharP either requires a smaller time investment from users than do other tools, or it saves employees time in finding information.

SharP both reduces the time required for users to use information sharing tools and helps employees find information faster.

User surveys
Website statistics
Usability testing
Interviews