User acceptance of e-readers as ILL |
Users choose not to use e-readers even if there is no hard copy available |
Users choose e-readers as ILL option only if the material is not available in hard copy |
Users choose e-readers as ILLs regardless of availability in hard copy |
Primary ILL librarian's request statistics |
User satisfaction of e-readers |
Less than 30% of users would utilize the e-readers again |
50% or more of users would utilize the e-readers again |
75% or more of user would utilize the e-readers again |
Surveys filled out by users after returning the e-readers |
Staff response to e-readers |
Less than 50% of staff recommend e-readers to users |
50% or more of staff recommends e-readers to users |
75% or more of staff recommends e-readers to users |
Informal interviews with the staff members |
Material available for e-readers |
little or no material available |
up to 50% of all ILL requests have digital media available |
75% or more of all ILL requests have digital material available |
Staff ILL request search results |