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E-readers and ILL - IST 613 - Gisella Stalloch

  Low Intermediate High Data Source
User acceptance of e-readers as ILL Users choose not to use e-readers even if there is no hard copy available Users choose e-readers as ILL option only if the material is not available in hard copy Users choose e-readers as ILLs regardless of availability in hard copy Primary ILL librarian's request statistics
User satisfaction of e-readers Less than 30% of users would utilize the e-readers again 50% or more of users would utilize the e-readers again 75% or more of user would utilize the e-readers again Surveys filled out by users after returning the e-readers
Staff response to e-readers Less than 50% of staff recommend e-readers to users 50% or more of staff recommends e-readers to users 75% or more of staff recommends e-readers to users Informal interviews with the staff members
Material available for e-readers little or no material available up to 50% of all ILL requests have digital media available 75% or more of all ILL requests have digital material available Staff ILL request search results