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E-Reader Borrowing Program- IST 613 Draft Rubric - Lisa Matthews

Indicators  Beginning Developing Exemplary Data Source
Circulation Statistics 0-20 patron e-reader requests per week 20-50 patron e-reader requests per week 50+ patron e-reader requests per week Circulation Records/ Patron E-reader Waiting Lists
User Satisfaction Fewer than 30% report satisfaction using e-readers in the library 30-65% report satisfaction using e-readers in the library Over 65% report satisfaction using e-readers in the library User Surveys/ Patron Interviews and Informal Interaction
Acquired Technological Skills Fewer than 30% of patrons report they can confidently navigate and utilize an e-reader device 30-75% of patrons report they can confidently navigate and utilize an e-reader device Over 75% of patrons report they can confidently navigate and utilize an e-reader device User Surveys/ Patron Interviews and Informal Patron Interaction
Staff Training Less than 50% of staff can adequately assist patrons in e-reader use 50-90% of staff can assist patrons in e-reader use 90-100% of staff can assist patrons in e-reader use Staff Interviews/Observation
Collection Development/Budget No increase of e-book acquisitions are indicated and acquisition of e-books does not save library money Acquisitions in e-books increase by 25% and save library 10% in collection development budget Acquisitions in e-books increase by 50% and save library 25% in collection development budget Acquisition Records and Invoices
Circulation Variety
Less than 35% of patrons report they have increased access to library materials through a variety of formats
35-65% of patrons report they have increased access to library materials through a variety of formats Over 65% of patrons report they have increased access to library materials through a variety of formats User Surveys/ Interviews and Informal Patron Interaction /Circulation Data
Reading Levels Less than 20% of patrons report reading more material through use of e-reader devices 20-50% of patrons report reading more material through use of e-reader devices Over 50% of patrons report reading more material through use of e-reader devices User Surveys/Interviews Informal Patron Interaction