Beginning | Developing | Exemplary | Source | |
---|---|---|---|---|
Number of Patrons who Frequent Coffee Bar | 0-50% of patrons who use the coffee bar will frequent the coffee bar at least once a week | 51%-75% of patrons who use the coffee bar will frequent the coffee bar at least once a week | 76%+ of patrons who use the coffee bar will frequent the coffee bar at least once a week |
Redeemed Frequent User Punch Cards (with issued and redeemed dates noted) |
Number of Frequent Coffee Bar users who Increase Library Usage | 0-50% of patrons who use the coffee bar at least once a week will double their weekly visits | 51%-75% of patrons who use the coffee bar at least once a week will double their weekly visits | 76%+ of patrons who use the coffee bar at least once a week will double their weekly visits | Survey Results |
Number of Frequent Coffee Bar users with Increased library usage who try a Program or Service they Never Have Before | 0-50% of patrons who use the coffee bar at least once a week and have increased their library visits will also try a new service or program | 51%-75% of patrons who use the coffee bar at least once a week and have increased their library visits will also try a new service or program | 76%+ of patrons of patrons who use the coffee bar at least once a week and have increased their library visits will also try a new service or program | Survey Results |
Number of Frequent Coffee Bar users with Increased library usage who try a Program or Service they Never Have Before and Can Report a Benefit from the Service or Program | 0-50% of patrons who use the coffee bar at least once a week, have increased their library visits, and have tried a new service or program will report a benefit as a result of the program/service | 51%-75% of patrons who use the coffee bar at least once a week, have increased their library visits, and have tried a new service or program will report a benefit as a result of the program/service | 76%+of patrons who use the coffee bar at least once a week, have increased their library visits, and have tried a new service or program will report a benefit as a result of the program/service | Survey Results |