Indicators | Needs Addressing | Meets Goals | Exceeds Expectations | Data Source |
Participation | Less than 5% of the student body uses MyCarrel and actively maintains their shelves |
5% of student body is aware of MyCarrel and creates a personalized shelf 3% of above percentage maintains their shelf |
<5% of student body utilizes MyCarrel and maintains their shelves weekly |
Data collection through Library Service |
Creation of Shelves | User shelf creation has dropped to less than once a week or stopped completely | A new shelf being created/maintained by users at least once a week | New shelves being created and maintain more than twice a week over the course of the semester |
Data collection through Library Service |
Reference Service Recommendations | No new librarian created shelves, drop in shared librarian shelves | Each unit library has at least five reference created shelves and are actively shared with patrons | Each unit library has over five shelves that are actively maintained, created, and shared with patrons |
Data collection through Library Service/Librarian Survey |
User Satisfaction |
No feedback given, decrease usage of service |
Patrons, librarians are providing feedback on MyCarrel and services they would like to see added/improved |
Users are actively sharing and providing feedback on service |
Focus Group, Data Collection, Surveys |