Beginning | Developing | Exemplary | Data Source | |
---|---|---|---|---|
Downloads |
Less than 1% of the target audience will download and use the mobile app |
10% of the target audience will download and use the mobile app |
25% of the target audience will download and use the mobile app |
Mobile app administrative site |
Text-a-Librarian Usage |
There is little to no increase in the number of texts to the Library. |
There is a 10% increase in the number of texts to the Library. |
There is a 25% increase in the number of texts to the Library. |
LibAnswers usage statistics |
User Satisfaction from “just in time” access to resources/services |
Users do not yet acknowledge that the mobile app gives them access to online resources regardless of broadband/wireless access |
Users acknowledge that they are able to access online resources via a mobile device |
Users acknowledge that the mobile app allows them to access online resources especially when they do not have broadband/wireless connectivity |
Surveys, focus groups, text a librarian transcripts, Twitter |
Event attendance |
There is little to no increase in the number of people who attend library events |
There is a 10% increase in the number of people who attend library events |
There is a 25% increase in the number of people who attend Library events |
Attendance count, event sign-ups, programs handed out, event recordings |