Indicator |
Undeveloped |
Progressing |
Archetypal |
Information |
less than 10% know that the library offers Universal Class |
45% know that the library offers Universal Class |
more than 75% know that the library offers Universal Class |
Participation |
less than 10% of patrons who know that the library offers Universal Class signup for or indicate that they plan to, at some point, sign up for Universal Class |
45% of patrons who know that the library offers Universal Class signup for or indicate that they plan to, at some point, sign up for Universal Class |
more than 75% of patrosn who know that the library offers Universal Class signup for or indicate that they plan to, at some point, sign up for Universal Class |
Continued Participation |
more than 50% decline in Universal Class service use, come February 2012 |
less than 25% decline in Universal Class service use, come February 2012 |
no decline, or an increase in use, indicated by February 2012 |